ServiCover📌 Key Takeaway: The best snow contractor is the one who shows up on time during the worst storm. Ask about route size, backup equipment, response times and insurance — and get it in writing before the season starts.
The Checklist
- Insurance — liability for property damage and injuries.
- Equipment and backups — what happens if the truck breaks down mid-storm?
- Route size — how many clients per truck, and where you fall in the order.
- Response time — a commitment like "cleared within a set number of hours after snowfall ends."
- Written contract — trigger depth, visits, extras and damage policy.
- References — especially from last winter.
Questions to Ask
- Do you plow during the storm, or only after it ends?
- Are walkways, steps and mailbox access included?
- Where will you pile the snow?
- How do you handle damage to lawns or driveway edges?
Red Flags
- No written agreement
- Full prepayment to a new operator with no references
- No insurance
- Vague answers about how many clients they serve
Frequently Asked Questions
Should I hire my lawn care company for snow?
It can work well — you already know their reliability, and existing clients often get priority.
What if they don't show up?
Check the contract for response-time commitments and remedies such as credits for missed visits.